Alchemy Help Desk 1.1

Rating: Released: File Size: License: Downloads: Price: Language: OS: 14 Apr 2008 929 Kb Freeware Free Trial 114 $0 English Win95 Win98 WinNT 4.x WinXP Windows2000

    Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. The IT staff later can assign the request to a certain team member, check the status of a request, etc.